So much to offer – Raith Service and Support
Raith service offers the best support for electron beam lithography large area SEM and focused ion beam systems. Investment in a nanofabrication system involves consideration of more factors than specifications and system performance parameters to ensure efficient operation. Continuous uptime and solid support over the system’s lifetime are essential. By choosing a Raith nanolithography system, you gain access to Raith’s worldwide support and service infrastructure including:
- Excellent application and system support hotline
- Qualified service team located around the world
- Variety of training options to fit your needs
- Videos explaining the most frequently asked questions
- Service contract concept that are beneficial, affordable and adaptable.
Our extensive service organization makes sure you get the support you need whenever it is necessary. Get in touch with us now if you have any questions or want to discuss your options!
Is your system upgraded to Windows 10 yet? If not, get in touch and learn how to keep your Raith system updated and secure. Download the Flyer with all the relevant information here!
Service
The Raith service team is dedicated to ensuring your ownership of a nanofabrication tool is efficient and successful. With a host of on-demand services such as
- technical and application support,
- site surveys,
- system relocation service, and
- consumable parts provision,
we are with you all the way. All service products can be included in a flexible service contract and are also available on demand.
Service Contracts
To make the most efficient use of your Raith system, we offer a service contract concept that is both beneficial and affordable. Furthermore, it is easily adaptable to your specific needs, so you can be sure you will get the best service for your individual requirements.
Training and Education
Outstanding results and efficient use are not a matter of luck! Qualified training and education that reflects the user’s skills and the required applications ensures that success is predictable.
Service Contacts
We aim to build unique and effective partnerships with all customers, and offer a wide variety of services to support your work.
Our ongoing investments in service staff, training, spare parts stocks, and infrastructure deliver advantages for all Raith customers.
Get in touch with us and let us know what we can do for you!
Have a look over the shoulder while our Engineers execute a VELION installation at WWU Münster
70
service specialists…
14
…based in 14 locations worldwide
40
hours or more of training for each service engineer per year
30000
spare parts …
6
… in 6 warehouses
141
Parameters checked and adjusted during preventive maintenance
Download Service Brochure
Get more information about Raith Service and the modular service contracts. Download the Service brochure to find out more details about contract possibilities and different contract modules.
