Field Service Engineer Korea

About us

We are a world-leading high-tech company developing maskless nanofabrication systems and characterization solutions. Defined by a dynamic environment that is at the forefront of tomorrow’s technological advances on a global scale, we are seeking challengers ready to shape the future with us.
 
We are looking for individuals who thrive in visionary and collaborative environments, bringing their unique strengths and their passion to make RAITH the innovative force it is. Interested to write the next chapters of our success story together with our 390-strong team?

At our location in Seoul we have a full-time vacancy for Field Service Engineer Korea as soon as possible

Your mission

• Pre-delivery site analysis, installation, maintain and repair for Raith electron beam lithography systems in Korea and within Asia-Pacific   
• Provide training for customers and users on system operation and maintenance
• Provide technical support to customers by telephone, email, or via remote access tools
• Submit and maintain field service reports
• Coordination with Raith Asia service team and technical support group for service support  
• Liaise with other departments, sales, technical support, application
• Cultivate and develop positive working relationship with the customers, users and company personnel
• Provide feedback to factory for continuous product improvement

Your Qualifications

• Diploma or bachelor’s degree in engineering or science discipline or a combination of education and experience to demonstrate required skills.
• At least 2 years of professional experience in field service support of electron microscopes, focused ion beam and analytical equipment 
• Experience in ultra-high vacuum and high voltage systems is preferred
• Strong analytical, technical and troubleshooting skills
• Able to work independently and collaboratively within a small team 
• Language: Korean (native), English (fluent / business conversational) 
• Willingness to travel within Korea and internationally

Why us?

• Structured training
• Partnership cooperation
• Diverse personnel development measures and development prospects in a growing global organization

Contact person

Vignesh Viswanathan
General Manager Asia

Raith Asia Ltd.
Two Chinachem Exchange Square, 338 King’s Road, North Point
Hong Kong