Manager Service Support China (m/f/d)

Manager Service Support China (m/f/d)

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Manager Service Support China (m/f/d)

Introduction text

We are: a dynamic global high-tech company offering exciting challenges. We seek: smart, ambitious heads and capable hands to enhance our 330-strong team and write the next chapters of our success story. Interested?   

We’re a leading developer of highly advanced micro- and nanofabrication equipment and solutions, and we’re looking for talents and professionals that prioritize personal responsibility and results orientation. Together, we will take nanotechnology to the next level! What we do enables our customers in industry, science, and research to maximize the effectiveness of their innovations and their products. Join us and help shape the world of tomorrow. 

We offer well-structured onboarding, partnership-based collaboration, and perspectives for personal and professional development in a growing global organization, alongside people who are passionate about making a difference.   

Your mission

  • Lead and develop of the local Service Team (actual 7 employees)
  • Manage all customer Service demands, activities and site surveys
  • Responsible for the Service sales, profit and loss
  • Ensure communication with and reporting to all Service stakeholders
  • Increase and monitor performance by Key Performance Indicators

Your Qualifications

  • Technical university degree
  • Several years of Service- and first managing experience
  • Leadership and management skills
  • Capability to work independently and effectively without much supervision
  • Ability to work with customer orientation and passion
  • Good interpersonal communication skills

Contact person

Tina Tian
General Manager
Raith China Co., Ltd.
Room 709Tower A, Global Trade Center
No. 36 North 3rd Ring East Road
Dongcheng District Beijing, China,100013
Tel. +86-10-59575977