Service Coordinator (m/f/d)

Raith BV: The other lithography company in the Eindhoven region

Raith B.V. is the market leader in the design and production of Electron Beam Lithography systems. Our high-end nanotechnology machines are worldwide delivered to research institutions and semiconductor companies. The ambitious company is growing and continuously investing in new resources and people. We are a small-scale company with highly educated employees. You will have a broad responsibility within a lean organization structure. The service coordinator/team leader is responsible for the assigning and the timely and correct execution of the services for the EBPG product by the field service team (Helpdesk, Field Service Engineers, Field Service Application Engineers) following Raith procedures and quality standards.

Your responsibilities

  • Coordination of the daily engineer planning
  • Preparation & coordination of system installations
  • Preparation of customer quotations for service support
  • Monitor escalation status of service actions
  • Maintain availability of spare parts and equipment
  • Support the training & development plans for the Service Engineers

Your qualifications

  • HBO level
  • Preferably some years experience in a comparable function in a technical environment
  • Good communication skills
  • Feeling for the high-tech industry
  • Pragmatic and problem solving attitude
  • Good command of the English language

Is this exactly what you are looking for ? Please apply via mail. We can only accept applications with a PDF attachment.